Freshsales
Uses AI-powered lead scoring and built-in communication tools to automate the sales process.
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Freshsales
freshworks.com
Pricing
Free
Key Features
- ✓ Crm
- ✓ Ai Lead Scoring
- ✓ Built In Phone
- ✓ Workflow Automation
- ✓ Sequences
Best For
Quick Specs
Complexity
Intermediate
Pricing Model
freemium
Data Confidence Score
55%
Data not yet verified. Check the official site for latest details.
Freshsales is a sales CRM by Freshworks that combines AI-powered lead scoring, built-in phone and email, and workflow automation in a clean, easy-to-use interface. Its Freddy AI engine scores leads based on engagement and profile data, automatically identifies hot prospects, and generates next-best-action recommendations for reps. Freshsales automates routine tasks such as lead assignment, follow-up emails, deal stage updates, and activity logging, reducing the administrative burden on sales reps. The platform includes a visual sales pipeline, sequence builder for cold outreach, and a CPQ (configure, price, quote) tool for faster deal closing. Freshsales integrates natively with Freshdesk, Freshmarketer, and the broader Freshworks customer OS.
Industries
Common Use Cases
- SMB sales teams
- Inside sales reps
- Freshworks users
- Growing startups
- Crm
- Ai Lead Scoring
Use Cases
Key Features
- Crm
- Ai Lead Scoring
- Built In Phone
- Workflow Automation
- Sequences
Pros & Cons
Pros
- ✓Great fit for SMB sales teams.
- ✓Great fit for inside sales reps.
- ✓Supports Crm.
- ✓Supports Ai Lead Scoring.
Considerations
- •Free tiers can be limited for larger teams.
- •Pricing details can vary by plan and usage.
Best For
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Full Calculator →Why Freshsales
- Trusted for SMB sales teams.
- Works well for data automation workflows and integrations.
- Pricing model: freemium.
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